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Refund & Return Policy – ISKONBooks.com

Last Updated: [Replace Date]

We aim to deliver high-quality spiritual books and products. If you face any issues, please review our refund and return policy.

1. Eligibility for Returns

You may request a return if:

  • You received a damaged product

  • You received the wrong item

  • The book has manufacturing defects

Time Limit: Request must be made within 3–5 days of delivery.

2. Non-Returnable Items

  • Books damaged due to mishandling after delivery

  • Items with clear signs of use

  • Digital products or downloadable content

3. Return Process

  1. Contact us at [support email].

  2. Share order ID and product photos.

  3. We will approve or reject the return after review.

  4. Once approved, you must ship the product back in unused condition.

4. Refunds

Refunds are issued:

  • After the returned product is received

  • Through the original payment method

  • Processing time: 5–7 working days

If the product is not eligible or not returned in original condition, refund may be denied.

5. Replacement

If stock is available, we offer replacements instead of refunds.